| Customer Service,
Return & Exchange Policies
We want you to order in full confidence of the products
we carry. If you are not completely satisfied with any
item (excluding special orders or monogrammed items)
you may return it within 30 days and we will be happy
to exchange, substitute or refund your money. If returning
an item, ship to :
Chatham Beach Dog/Returns
416 Main St.
Chatham, MA 02633
Additionally, if you have a question on any product
or a concern, please do not hesitate to contact us at
the shop (866-945-3395) during business hours or via
email: info@originalbeachdog.com
Payment Methods:
We accept Visa, MasterCard, American Express
and Discover as well as personal checks and money orders.
All transactions are processed via Secure Server using
SSL encryption.
Delivery:
We will ship to you as soon as your complete order is
available unless you specify otherwise when ordering.
We will usually ship UPS ground, FedEx ground and USPS
Priority Mail unless otherwise noted on your order.
Please allow 3-5 days from the date shipped.
Sales Tax:
We are required to collect 5% sales tax for merchandise
(excluding clothing) delivered in Massachussetts. Please
add the appropriate amount to your total cost when ordering.
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